1. How long are shipping times?
Your products will ship within 1 to 5 days of placing your order and then take 10 to 20 days to reach your doorstep.Each product at 4Ahava has an estimated shipping time that you can find in the product description.
2. What's your return policy?
Instead of returning contact us for a full refund. Why? Returns run counter to our emphasis on sustainability, every return has a carbon footprint. So just tell us what went wrong, send along a pic and we'll give you your money back in full. Then, if possible, you can donate your product to a local charity or recycle it.
3. Can I cancel my order?
Cancelations are possible if you don't receive your product within the time specified for each individual product. Sometimes orders get sent out before we can process the cancelation. So if you cancel your order, and still receive the product then please go ahead and do one of three things, donate it, recycle it, or enjoy it.
4. What happens if I receive the wrong item?
If there's an issue with your order-- if its the wrong size, wrong color, defective or otherwise not exactly what you wanted-- then notify us and we will give you a refund, you won't be asked to to ship the item back to us.
5. Do you offer exchanges?
We do not offer exchanges. However if for any reason you didn't get the exact product you expected, just let us know and we'll get you a new one.